We believe that competencies can be a critical component in allowing companies to coordinate employee development opportunities and organizational goals. When competencies are actively in use within an organization we have seen the power that they bring to performance improvement and organizational alignment, however we have also seen what can occur when competency implementations are not supported throughout the organization. As a result, we have developed a sequence of events that is critical to successful implementation.
1. Organizational readiness assessment
2. Competency model development and validation
3. Communication planning and launch
4. System component development
5. Training
6. Measurement and program adjustment